Frequently Asked Questions
No, it's not required. You can shop and checkout as a guest at any time. However, setting up an account with us will allow you to place orders without having to enter your details every time you shop with us. You can sign up now, or you can start shopping and create your account before checking out on the shopping cart page.
Click "Sign In/Register" followed by "Create an Account" and fill in your personal details.
Purchase the items you want and add them to your shopping cart. When you're finished, you can proceed to your shopping cart and checkout. Please verify and make sure all information is correct before confirming your purchases and payments.
We accept payments through Mercado Pago/Wompi and all major credit and debit cards such as Mastercard, VISA, and American Express.
Unfortunately, we cannot cancel an order once it has been placed. This will allow us to package your orders efficiently and minimize errors. It is advisable to check your order before placing it.
Great! When you check out, enter the discount code and you'll see it reflected in the final price of your order.
After placing your order, you will receive a confirmation email from us confirming that your order has been received. However, please note that orders will only be shipped once credit card payment has been approved and the billing and delivery address has been verified. Alternatively, you can check the status of your order in "My Account" if you are a registered user.
You can add items as long as they're available. Sometimes the item is in someone else's shopping cart, so the item status appears as "Temporarily Unavailable."
